Privacy Policy

Effective Date: 8/22/24

At Realm Cannabis, your privacy is of utmost importance to us. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information: 
When you interact with Realm Cannabis, we may collect personal information, including but not limited to:
– Name
– Email address
– Phone number
– Mailing address
– Date of birth
– Payment information (if applicable)
– Medical or recreational cannabis registration details (where required by law)

b. Non-Personal Information: 
We also collect non-personal information that cannot be used to identify you directly. This includes:
– Browser type and version
– Device information
– IP address
– Website usage data
– Cookies and similar tracking technologies

2. How We Use Your Information

Realm Cannabis may use your information for the following purposes:
– Order Processing: To process and fulfill your orders, including delivery and customer service.
– Communication: To communicate with you regarding your account, orders, promotions, and updates.
– Personalization: To personalize your experience on our website and recommend products that may interest you.
– Compliance with Cannabis Legal Requirements: To ensure compliance with federal, state, and local cannabis laws, including age verification, residency requirements, and tracking purchases to adhere to legal limits.
– Improvement: To improve our website, products, and services based on your feedback and usage patterns.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including:
– Encryption of sensitive data (e.g., payment information).
– Secure storage of personal data with restricted access.
– Regular monitoring for potential vulnerabilities and attacks.
– Compliance with industry-standard practices for data protection.

4. Sharing Your Information

Realm Cannabis does not sell, trade, or rent your personal information to third parties. We may share your information with:
– Service Providers: Trusted third-party service providers who assist us in operating our business (e.g., payment processors, delivery services).
– Legal Compliance: Government authorities or other third parties when required by law or in response to legal processes, including cannabis-specific legal requirements.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights

You have the right to:
– Access: Request a copy of the personal information we hold about you.
– Correction: Request corrections to any inaccurate or incomplete personal information.
– Deletion: Request the deletion of your personal information, subject to legal and regulatory requirements, including cannabis-specific laws.
– Opt-Out: Opt-out of receiving marketing communications from us at any time.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze site usage, and provide targeted advertising. You can manage your cookie preferences through your browser settings.

7. Cannabis Legal Requirements

Due to the legal status of cannabis, Realm Cannabis is required to comply with various federal, state, and local regulations. This includes:
– Age Verification: We are legally required to verify that all customers are of legal age to purchase cannabis products.
– Purchase Limits: We track purchase amounts to ensure compliance with legal purchase limits.
– Data Retention: We may be required to retain certain data for a specified period to comply with regulatory requirements.

8. Third-Party Links

Our website may contain links to third-party websites. Realm Cannabis is not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.